It is your responsibility to unwind and enjoy yourself while on a cruise ship. And the cruise line is responsible for ensuring that you are.
Princess Cruise Line is leveraging technology to enhance that personalized service and client experience to a whole new level. On their Sun Princess ship, which leaves Port Everglades, they are making its premiere.
The princess medallion is a wearable gadget that enhances a traveler’s vacation experience by offering convenience and personalization. “Everything is gone. John Padgett, president of Princess Cruises, clarified, “There is no paper, no signatures, no cruise card, and your information is not printed on some card that everyone is reading.”
According to Padgett, their objective is to provide each visitor on board with individualized service.
What Padgett has To Say
Rather, all of that data is kept in the medallion, which is crammed with technology, including as RFID and Bluetooth. They link to a number of network sensors positioned throughout the ship.
In order to customize your experience, Padgett added, “you are individually connected to our ecosystem, and that is connecting you one on one with our crew members, who have everything you want us to know.”
When a passenger approaches a bar on board, for instance, the bartender’s iPad automatically recognizes their medallion and displays their profile, which contains their past rink orders.
The bartender knows to inquire whether the customer wants more pina coladas if they have had four in a row. Additionally, the medallion connects to a smartphone app for the visitor.
You may place a meal order from anywhere on the ship, and it will follow you wherever you go. Your cabin is no exception to this convenience.
Your medallion automatically unlocks the door for you as you approach your cabin and locks it as you enter, saving you from having to use your hands to open it.
According to Padgett, each person on your reservation has a unique medallion that instantly connects them.
Therefore, you can easily pull up their location and locate them if your child gets lost or if someone is late for dinner. Adults have the option to disconnect from the rest of their group, so they can go to the casino covertly if they like.
Children, on the other hand, are unable to do the same, so you can always monitor them. There are other cruise lines that use this technology than Princess Cruise Line.
Similar wearable technology is available to passengers on Disney Cruise Lines, Royal Caribbean, and MSC Cruises.